What to Expect As a New Customer
Stage 1: Documentation
Most small business owners have a fly-by-night list of their equipment on old receipts and pieces of scratch paper. 3squared documents everything in its current set up so that the company is in command of all of its assets and information. The most current version of this information is delivered to the owner at the conclusion of the service agreement with 3squared. All of the data is backed up by 3squared so you are never left in a lurch.
This process is important for several reasons:
1. Making wise choices about equipment maintenance and upgrades
2. When an employee is transitioning in or out of a job
3. In case it is ever needed for insurance purposes
Stage 2: Consolidation
For example, a business with 10 employees doesn’t need 8 servers. There is less of a chance of things going wrong and being lost when systems are easy to manage. Once unnecessary redundancies are eliminated and the current system is stable, then 3squared makes sure it is completely secured.
Stage 3: Upgrades
Upgrading equipment doesn’t necessarily mean purchasing everything new. Sometimes, existing machines just need a bit more RAM to make them more efficient. Using virtualized hardware reduces the amount of actual hardware servers that have to be purchased and maintained, and even cuts the total cost of the power bill!
As an authorized reseller, 3squared will research and find the best deal for you.
Stage 4: Maintenance
Minimize the risk of a software crash or a glitchy virus by taking care of simple back-ups and anti-virus updates.
By addressing problems before they happen, you won’t lose functionality when business operations are critical.